Last updated: January 1, 2025

Privacy Policy

Alwani ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our platform to discover and book tours and activities.

1. Information We Collect

We collect information you provide directly — including your name, email address, phone number, and payment details — when you create an account or make a booking. We also collect usage data such as pages visited, search queries, and device information to improve our service.

2. How We Use Your Information

Your information is used to process bookings, communicate confirmation and vouchers, provide customer support, personalise your experience, and send relevant promotions (only with your consent). We do not sell your personal data to third parties.

3. Data Sharing

We share necessary booking details with tour operators to fulfill your reservation. We also use trusted third-party services (such as Stripe for payments) that are bound by their own privacy policies and data protection agreements.

4. Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also withdraw consent for marketing communications. To exercise these rights, contact us at hello@alwani.com.

5. Contact

For any privacy-related questions, please reach out to our team at hello@alwani.com or visit our contact page.